Policies for in-person tours

The safety of our visitors and staff is important to us. We all need to do our part so that we may have a safe and enjoyable season together!

  • If you have any symptoms of illness, test positive for Covid-19, are awaiting results from a Covid-19 test, or have been recently exposed to someone with Covid-19 (even if you have no symptoms), please wait for at least two weeks to take a tour.

If you have one or more of these symptoms or are otherwise not feeling well, please wait at least two weeks before taking a tour:

  • Sore throat

  • Cough

  • Shortness of breath or difficulty breathing

  • Fever over 99 degrees

  • Unusual tiredness/fatigue

  • Chills

  • Muscle aches

  • New loss of taste or smell

  • Rash/purple or red bumps on toes or hands

  • Nausea, vomiting, diarrhea

  • Masks are required


Face ​coverings (cloth or disposable) must be worn by both staff and visitors during all tours. Please bring your own face covering. Although a very limited number of cloth masks may be available to purchase on site, we do not guarantee they will be in stock when you visit. Those who are unable to wear a mask successfully (e.g., young children, those with breathing conditions, etc.) may consider taking a virtual tour instead.

  • Group size is limited for social distancing. Call ahead, if possible.


Visitors and staff should remain at least 6 feet (2 meters) apart. In order to accomplish this, we must limit group sizes. There will be a maximum of 6 individuals allowed on a tour. If possible, please call ahead (608-742-6362) to schedule your in-person tour time. Drop-in visitors may need to wait until a tour time is available. The good news is that we have beautiful grounds to explore while you wait.

  • Wash your hands


Please use hand sanitizer when you arrive. We will have some available, but if you are able to bring your own, it will help us conserve resources. Thanks so much!

  • Our staff will be careful to clean!


Our staff will disinfect all frequently-touched surfaces after each tour. The sensory stands in the permanent exhibit will be temporarily unavailable because many of the items cannot be properly disinfected. We are allowing 30 minutes between tours for cleaning, so please check our tours page to view our tour times.

Policies for outdoor events

Currently, our precautions for scheduled outdoor events are similar to those for indoor tours. These policies may change as the season progresses, but we feel that at this early stage, these precautions will best protect our visitors and staff. Thank you for your cooperation!

  • If you have any symptoms of illness, test positive for Covid-19, are awaiting results from a Covid-19 test, or have been recently exposed to someone with Covid-19 (even if you have no symptoms), please do not attend an event for at least 2 weeks.

  • Masks are currently required.


Face coverings (cloth or disposable) must be worn during events at the present time. This may change as the season progresses. Even though events are safer outdoors, depending on the number of people present, masks offer an extra level of protection in case it is difficult to maintain proper social distancing at times.

  • Check ahead of time to see if pre-registration is required


It is possible that we may need to limit numbers of participants at any given time depending on the situation. Please also check our events page before you come to determine if you must pre-register for an event.

Live virtual tours are available

We are offering online tours for your enjoyment from the convenience and safety of your home. A docent will guide you through the brand-new visitor center exhibit and the Agency House itself. Because the tour is live, reservations must be made a minimum of 2 business days in advance.

Thank you so much for your patience and understanding as we work together to provide a safe and enjoyable museum experience for everyone during this pandemic.

Covid-19 Policies & Alternative Offerings

Tentative opening date June 6, 2020

The Historic Indian Agency House

1490 Agency House Road, Portage, WI 53901



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